Privacy Policy

This Privacy Policy sets out the rules for the collection, processing and protection of personal data of our website users. We respect the privacy of our users and make every effort to ensure full compliance with applicable laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data (RODO).

1. Personal Data Administrator

The administrator of your personal data is:

SoWhy Bartosz Kuźma

Addres: ul. Okrzei 9, 42-450 Łazy

Phone number: +48 881 364 346

E-mail: kontakt@sowhy.pl

NIP: 649-232-48-22

REGON: 521250943

Any questions regarding the processing of your personal data and the exercise of your rights can be addressed to the Administrator using the contact details above.

2. Scope and Purpose of Data Processing

We collect personal data that users voluntarily provide when using our website. The data collected is processed for the purpose of:

  • Provision of IT services (e.g. technical support, facilities management)
  • Execution of payment and invoicing processes
  • Sending marketing communications (if the user has consented)
  • User account handling and login facilities
  • Improving the quality of the service and analysing website traffic (by means of Google Analytics)
  • Implementation of the IT services contract

3. Type of Data Collected

We collect the following personal data of users:

  • First name and surname
  • E-mail address
  • IP address
  • Contact details (e.g. telephone number)
  • Data related to IT services (e.g. device information, monitored services)

4. Legal Basis for Data Processing

The processing of personal data is carried out on the basis of the following legal bases:

  • User consent - where processing is based on consent (e.g. consent to receive marketing material).
  • Performance of contract - data processed for the purpose of fulfilling a contract for the provision of IT services.
  • Legal obligations - where it is necessary to store data for legal purposes, e.g. for invoicing.

5. Data Retention Period

Your personal data will be stored for a maximum period of 3 years from the date of termination of the relationship. This period is due to the need to keep the data for the purposes of providing IT services, as well as to ensure that any complaints or disputes that may arise after the end of the contract can be dealt with.

Your personal data will be stored for a maximum period of 3 years from the date of termination of the relationship. This period is due to the need to keep the data for the purposes of providing IT services, as well as to ensure that any complaints or disputes that may arise after the end of the contract can be dealt with.

6. Transfer of Personal Data

Personal data of users may be transferred to the following recipients:

  • Hosting providers - to store data on servers.
  • Online payment processing companies - to process transactions.
  • Marketing service providers - e.g. advertising platforms such as Google Ads, Facebook Ads, in order to display personalised advertisements.
  • Analytics services - e.g. Google Analytics, to analyse website traffic.

Your data will not be transferred to countries outside the European Economic Area (EEA) without your explicit consent.

7. Users' rights

In accordance with current legislation, users have the right to:

  • Access to your personal data - you have the right to obtain confirmation as to whether or not your personal data is being processed and access to that data.
  • Correction of data - you have the right to correct your data if it is incomplete or out of date.
  • Deletion of data (right to be forgotten) - you have the right to request the deletion of your data if it is no longer necessary for the purpose of the processing.
  • Restrictions on processing - you have the right to request restrictions on the processing of your data in certain cases.
  • Data portability - you have the right to receive your data in a structure that allows it to be transferred to another controller.
  • Objection to processing - you have the right to object to the processing of your data for marketing purposes.

In order to exercise these rights, please contact the Data Controller via the contact details provided.

8. Protection of Personal Data

To ensure the security of your personal data, we use appropriate technical and organisational measures, such as data encryption, access to data only by authorised persons and regular security audits. We ensure that personal data is stored securely and protected from unauthorised access.

9. Use of External Services

Our website uses external services that may process your personal data. These include:

  • Google Analytics - for analysing website traffic data
  • Advertising platforms (e.g. Google Ads, Facebook Ads) - to display personalised ads
  • Online payment systems - to process transactions

These services may process your data in order to provide their services. We make every effort to select only those providers that provide an adequate level of data protection.

10. Changes to the Privacy Policy

We reserve the right to make changes to the Privacy Policy. Users will be informed of any changes by updating the version of the policy on our website. We recommend that you check this policy regularly to keep up to date with our data protection policies.

11. Contact

If you have any questions regarding the processing of your personal data or the exercise of your data protection rights, please contact us using the contact details below:

Email: kontakt@sowhy.pl

Phone number: +48 881 364 346

Addres: ul. Okrzei 9, 42-450 Łazy

Date last updated: 02/01/2025r.

This document is for information purposes and has been prepared in accordance with the applicable provisions of RODO (Regulation (EU) 2016/679 of the European Parliament and of the Council).